19Jan

About the company

Atea, previously Merkantildata, later Eterra and Ementor, is a Nordic IT infrastructure company. It is headquartered in Oslo, Norway. The company sells, installs, and supports products from Citrix, VMware, Apple, Cisco, HP, Microsoft, Lenovo, IBM and others. As of October 2013, the company employs about 6,666 people and operates in 73 cities in Norway, Sweden, Denmark, Finland, Lithuania, Latvia and Estonia. From January 1, 2009, the company was named Atea.

Project

The company invested heavily in management buy-outs during (around 150) during the 5 years program of Training challenging employees as well as Partners. This in addition to challenges in the market and distribution channels; former Management Group with current CEO of the Company, Steinar S√łnsteby, asked for help in providing a customized Training Academy.ResultatPartner was hired to develop and run Merkantildata Training Academy; a fully customized Training Academy for all leaders and managers in sales and service as well as sales consultants. The Training Program incorporated Partners like HP, Compaq, Ingram Micro.Around 400 people attended in this 6 months Training Period.

Results

Measurable effect and improved results was established on growth and revenue, an increase in sales and customer satisfaction as well as development of improvement in leadership-, sales- and service-skills. Improve Systems was the Training Management Software system used to structure process and secure progress on vital KPI`s and actions.